At Iris Global Services, we believe in delivering top quality Support Services to our customers, Business Partners and Vendors. We have built Service as a platform to leverage the growth of the business.
We’re looking for Senior IT Customer Service professional to join our team to manage our IT Service Business and IT Service Delivery operations. The ideal candidate should have customer-first business mentality. He or she has strong Techno-Commercial acumen and also experienced with Service Sales and Customer Support operations. The most successful representatives will be an able leader to lead and guide his Technical & Service Sales Team.
Objectives of this Role
Skills and Qualifications
Skills/ experience needed:
Qualification & Experience:
Softer skills required:
Experience and Qualifications
Familiar with CISCO, D-Link, Netgear, Ruckus, Tp-Link, Whatsapp gold, Fortinet, CoSoSys, Sonic Wall & Sophos.
Business Development Manager
Business Development Managers develop, service, and grow relationships with channel partners. This role includes doing things like developing sales strategies, negotiating with partners and training and developing their sales team.
Requirements and Responsibilities
Qualification: A bachelor’s degree or its equivalent.
Experience: At least 3 Years of related experience
Location: Bangalore / Kerela / Kolkata
About Iris Computers
Iris Computers Ltd. is one of the fastest growing IT Products Distribution Company in India, with branches across the country in 24 locations. We represent global brands viz. HP, DELL, APC, Numeric, LG, Ruckus, among others.
The position of Group Business Manager is based out of Delhi with focus on achieving targeted revenues from across regions and ensure increased contribution to Company’s overall profitability. The role requires strong analytical, communication and leadership skills to drive a team of talented Product Managers handling different verticals. The person shall be ready to travel on short notices, build relations with Vendors/Partners, and demonstrate company’s achievements through crisp presentation skills.
Reporting to Director – Sales, the profile requires high amount of dynamism with overall expertise in procurement planning, cost analysis, inventory management.
A – Qualifications:
– Graduate withMBA in Sales & Marketing from premier institutions.
B – Experience
– Minimum 10 years of experience occupying Senior positions in reputed companies, out of which minimum 4 years in IT / Distribution business.
– Should possess excellent communication skills, both spoken and written.
C – Brief Job description:
As head of Product Management of the company he / She will be responsible for handling and managing Vendor & Partner management, Inventory management, pricing Strategy, procurement planning and achieving targets Quarter on Quarter as briefly described as follows: